Managed Services

Teneo offers a Remote Managed Service for a number of products within the portfolio, delivered from its Global Network Operations Centres.

Teneo’s Managed Service allows customers to enjoy all the benefits of utilising industry leading technologies, without the management overhead and specialist in-house IT skills required to do so.

Outsourcing requirements to Teneo provides a number of key benefits:

• Confidence - That your environment is being managed, maintained, configured and optimized by engineers with experience in IT networks, systems, security and management products

• Extensive Reporting - Management Information to ensure you know the status of your infrastructure at all times

• Expert Advice - On deployment, configuration and change options

• Experienced Service Desk – Teneo’s engineers will confirm and escalate alarms generated and point your operations staff to the most probable cause

Teneo’s Remote Managed Services can be initiated at any time. The aim is to reduce total cost of ownership while simultaneously ensuring that maximum value is gained from your technology deployment.