Training & Knowledge Transfer

Having well-trained staff is a critical component of IT infrastructure optimisation and forms an important part of your overall IT solution. Greater knowledge and skills with broader and deeper expertise result in more capable staff that can achieve more in less time, ultimately contributing to the success of your business.

Teneo provides training courses to cover all technologies within its portfolio. Teneo Training will help you to control and reduce IT costs by:

• Affecting the main cause of system downtime – human error
• Reducing operational risk
• Increasing operational performance & productivity
• Increasing system performance, availability & reliability
• Increasing return on investment (ROI)

Our Training and Knowledge Transfer services are delivered by highly experienced Teneo Professional Services Training Consultants, all of whom have practical, hands-on technical and industry knowledge. Training can be provided on an individual or group basis either onsite, virtually over the web, or in the classroom. Courses are usually targeted towards staff who will be involved in the design, deployment, or administration aspects of the focus technology. All Training is adapted and tailored to specific requirements, network architectures and applications and is often linked to new technology installations.

Teneo’s Training material is developed in collaboration with our Support engineers to ensure best practice, common issues and advanced troubleshooting of real-life problems are addressed. Knowledge Transfer services are particularly recommended by Teneo as a critical step in the transition between deploying and using any new technology. Knowledge Transfer services are typically delivered across a one-day period.