Support

Effective support is key to maximising the business benefit from Teneo’s products and services. Our support team is trained to provide high standards of technical assistance and levels of customer service, which are monitored through our customer satisfaction survey and by our vendor partners.

To open a Technical Support ticket, please contact us using one of the methods below:

Talk to us

Reading Office:

+44 (0)118 983 8600

Lines open 9am and 5.30pm Monday to Friday excluding Public Holidays

Not in the UK? Visit our US site

24/7 Helpdesk

Teneo 24/7 Riverbed:

+44 (0)845 299 0623

Email us

Complete our Online Technical Support Request Form or email us at support@teneo.net

At Teneo, we continually work to improve our Technical Support.

We would greatly appreciate a few minutes of your time to evaluate your recent experience with the support team and provide us with feedback.

Take the survey